1Q 2009/Voume 1, Issue 1
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Two-Day WEM Training Class, March 5 & 6, 2009 Where: Moseley Offices Cost: $1,000 per person Questions or to sign up, call or email: sales@pemoseley.com More 2009 Training Dates June 4 & 5 and Sept. 9 &10 Watch for announcements WEM Tip: Modeling Horizontal Wells with Multiple Fractures Registered WEM users: click here for tips on how to model horizontal wells with multiple fractures. |
Welcome to the first edition of Optimizing Performance, the quarterly newsletter of P.E. Moseley & Associates, Inc. The purpose of this newsletter is to help you—our customers and users—get the most value from Well Evaluation Model (WEM), our best-in-class well evaluation and design software. The goal is to stimulate conversation. We’ll be sharing information with you, and we also want your input, feedback and success stories. The newsletter will feature: • Product tips to improve your productivity • Workarounds and solutions to help you resolve or even avoid issues • Product development maps to ensure that our plans continue to meet your business needs • Company news relevant to you • Customer success stories to spark ideas for your business And for our first company announcement, please join me in welcoming Jim Honefenger as our new vice president of marketing and sales. Jim has more than 30 years in the oil and gas industry as an engineer and manager, as well as in the development, marketing and sales of technology. |
Jim and I have many mutual colleagues but only finally met a year ago. After talking with him, I knew he had skills and experience that will complement our existing team, enhance our customer relationships and help drive product innovation—ultimately benefiting our customers and users. For details on Jim’s background, see the story below. We Want to Hear from You The past 25-plus years since we launched WEM have been challenging and rewarding as our development team—with crucial input from our users—built WEM into a reliable, robust solution used by E&P companies, major service providers and consultants. We are eager to continue working with you to meet the evolving and increasingly complex technical and energy challenges of the 21st century. So let us hear from you. Do you have a question about WEM? A great success story you want to share? Send us an email or give us a call.
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| Resolve Issues Faster with eSupport Website | ||||
To better serve you, P.E. Moseley & Associates has implemented a secure, self-service technical support website using eSupport. Each registered WEM user has direct access to eSupport from the Support menu in the WEM software. From that Support menu, first-time WEM users can also register for eSupport or existing users can reset passwords. Open a Ticket and Upload Related Files Using eSupport is the fastest way to log, track and resolve WEM issues. When you log into eSupport, click Submit Ticket to create a new ticket where you can attach any of your data files to help our support team resolve your issue quickly. |
You can also check the resolution status of your ticket. Only Registered Users for Security and Reliability Only registered users of WEM have access to the eSupport site. To register: • Individual users (stand-alone installations) receive their User ID (email address) and an automatically generated password when they purchase or renew their product key. • Users on a LAN or WAN installation must each register manually through the WEM support menu. |
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Jim Honefenger, P.E. Moseley & Associates new vice president of marketing and sales, joined the company in January 2009. His key roles include boosting marketing initiatives, driving sales and stewarding customer satisfaction. In addition, he will be a key contributor to product enhancement and new product development, helping to chart direction based on customer needs and industry and economic forecasts. With more than 30 years in the oil and gas industry, Jim combines a unique blend of technical experience and knowledge with marketing, sales and business acumen. He holds a bachelor’s degree in mechanical engineering and has been involved with |
His technical focus is reservoir characterization, including related activities such as seismic interpretation, geostatistics, petrophysics, geocellular modeling, reservoir simulation, probability analysis and well productivity. Jim prides himself on being a bridge between technology and business value, helping to introduce new technology and driving its acceptance in the industry. He has worked in key executive management roles or as a consultant with companies of all sizes, with regional, national and global teams and responsibilities. |
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